$134
Customer Service - DVD; Language(s) : English; Runtime: 8 Min.; Media :
Price:
$134
Location:
San Mateo, CA
Description:
Digital 2000. Supermarket Customer Service - Customer services are recognized sales builder in any retail business. Customers want to shop and buy merchandise in retail establishments where they are treated with courtesy, respect, and dignity. Let’s face it; you demand the same thing when you go shopping. We all know what poor customer service is all about; we’ve experienced it in many different stores and no 1 likes poor customer service. Topics covered in this safety video include: tips to improve customer service, being ignored, insincerity, lack of follow through, not listening, not being friendly, know as much about your company (policies, procedures, and merchandise), customers will ask questions (know the location of all departments, public restrooms, and general info), know your store’s refund and return policy, and never argue. WITH PURCHASE OF ANY ENGLISH LANGUAGE DVD YOU WILL RECEIVE A FREE WRITTEN MATERIAL CD-ROM. The CD-ROM of written materials may include: Leaders Guides, Questions & Answers, Manuals, and Power Points. Contents vary depending on program. If you would like to purchase the CD-ROM only (without the video DVD), order item D2K11010APP . Language(s) : English Runtime: eight Minimum. Media : Interactive CD Rom
Category:
Restaurant & Retail
Posted:
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